ROLE: Design Lead
User Experience Design, Information Architecture, Data Visualization, Graphic Design, Branding

Payment Tools Across Multiple Channels

Alacriti provides payment solutions to companies in the financial services, healthcare, and utility industries. I redesigned their web and mobile applications and helped them shape their primary and secondary brands.

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APPLICATION DESIGN

White Label Consumer Payments

Alacriti's core product is a white label portal that allows consumers to make payments, view statements, and enroll in paperless billing. I worked closely with Alacriti's development team to create a responsive payment interface that feels consistent for customers using desktop or mobile browsers.

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Payments with Chatbots and Voice Assistants

In 2017 Alacriti extended their consumer payment tools beyond the browser. Their chatbot called "Ella" works on mobile devices through Facebook Messenger and as a voice assistant on the Amazon Echo and Google Home platforms. I designed the new brand for Ella and created a marketing site to introduce the product.

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DESIGN SYSTEM

Orbipay

In 2017 Alacriti asked me to redesign their core product called Orbipay. I updated the brand and created new User Management and Payment Reporting tools for the platform.

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